Reservations
Terms & Policies
Everything you need to know before booking your stay.
Off-Season Reservations
Off-Peak Season
Reservations begin:
12 months in advance
All eligible patrons
Summer Season Reservations
May 28 through August 8, 2027
Reservations begin:
March 4, 2027 for all branches and statuses, first come first served, online or in-person.
Policies at a Glance
Reservations are non-transferable. Reservations may not be reassigned from sponsor to sponsor. A maximum of 2 units per SPONSOR FAMILY applies to all lodging types.
Check-In / Check-Out
All lodging: check-in 3 pm, check-out 10 am. Late check-out fees apply; check-out after 12 pm is charged as an extra night.
Payment
Visa, Mastercard, or cash. American Express, Discover, and checks are not accepted.
Refunds
Refunds are not granted for weather, beach closures, power outages, insects, or other acts of nature. Personal property claims may be filed at any Military Legal Assistance office.
AFTER-HOURS CHECK-IN & ISSUE REPORTING
Report any problems with your unit within 30 minutes of check-in. For after-hours check-in, update your payment information and report any issues to the FRONT DESK (cabins, condo units, camper cabins, fishing cabins) or TURTLE COVE (campsites) by 10:30 am the following day. Refunds may not be authorized for issues not reported within these windows.
Cabins & Condo Units
PEAK SUMMER SEASON
- Minimum stay: 3 nights – Thursday check-in (checkout Sunday) and Friday check-in (checkout Monday)
- Minimum stay: 2 nights – Saturday through Wednesday check-ins
- No check-out on Saturdays
- No checkout on federal holidays — Monday holiday checkout moves to Tuesday
- See Summer Season Reservations Schedule above
OFF-PEAK SEASON
- Minimum stay: 3 nights – Thursday check-in (checkout Sunday) and Friday check-in (checkout Monday)
- Minimum stay: 2 nights – Saturday through Wednesday check-ins
- No check-out on Saturdays
- No checkout on federal holidays — Monday holiday checkout moves to Tuesday
- 12 months online for all eligible patrons
- Stays of 15+ nights require a 25% deposit
Camper Cabins & Fishing Cabins
PEAK SUMMER SEASON
- Minimum stay: 2 nights
- See Summer Season Reservations Schedule above
OFF-PEAK SEASON
- Minimum stay: 2 nights
- 12 months online for all eligible patrons
- Stays of 15+ nights require a 25% deposit
Campsites
(Family Campsites, Group Campsites)
PEAK SUMMER SEASON
- Minimum stay: 1 night (in person only)
2 nights (when booking online) - See Summer Season Reservations Schedule above
OFF-PEAK SEASON
- Minimum stay: 1 night (in person only)
2 nights (when booking online) - 12 months online for all eligible patrons
- Stays of 15+ nights require a 25% deposit
Facility Rentals
(Covered Deck, Pavilions, Conference Room)
- Reservations open up to 12 months prior to arrival date
- Phone reservations only
MAXIMUM LENGTH OF STAY
All lodging rentals: 21-day maximum. Stays of 15 nights or more require a 25% non-refundable deposit.
CANCELLATIONS & DEPOSITS
Cancellations made 14+ days before arrival qualify for a deposit refund.
DEPOSITS
One-night deposit required. Extended stays (15–21 nights) require 25% non-refundable deposit. Payment due within 10 days of booking.
Cancellation Deadline
Cancel 14+ days before arrival for a deposit refund, excluding extended stays.
Facility Rentals
Cancel 14+ days before event for deposit refund, two deposits required: reservation ($50-$100) and cleaning ($50-$200).
CLEANING & DEPARTURE STANDARDS
Cabin/Condo Unit
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles nearest to your site; oven/range, countertops, dishes, and outdoor cooking grill are not cleaned.
Camper Cabin & Fishing Cabin
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles nearest to your site; the outdoor cooking grill and the camper cabin have not been cleaned; Camper Cabin/Campsite packet is not returned; Camper Cabin and Fishing Cabin keys are lost.
Campsites
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles nearest to your site; the outdoor cooking grill is not cleaned.
Group Campsites
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles nearest to your site; large firewood debris/nails remain in the fire pit; outdoor cooking grills are not cleaned; tables are rearranged and not returned to proper configuration; Group Campsite packet is not returned.
Conference Room
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles; the room is damaged; signs and/or decorative items remain hanging in the room.
Deck
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles; the outdoor cooking grill is not cleaned; tables and chairs are rearranged and not returned to proper configuration; the deck is damaged (fasteners, screws, nails, eye bolts, etc. are left attached); signs and/or decorative items remain hanging on the structures.
Pavilions
Trash and recyclable items have not been removed and disposed of in the appropriate receptacles; the outdoor cooking grill is not cleaned; tables and chairs are rearranged and not returned to proper configuration; the rental unit is damaged (fasteners, screws, nails, eye bolts, etc. are left attached); signs and/or decorative items remain hanging on the structure.